בדקתי באינטרנט עבורך. הבעיה היא בעיית דרייבר. הסרה רגילה של הדרייבר לא תפתור את הבעיה. יש לבצע את הוראות הבאות:
f you continue to face the issue I recommend you perform a root level uninstall and then reinstall the printer and test.
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s")
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
13.) Restart the PC
14.) Download and install the printer software from the below link.
http://hp.care/2nikIQ9
נלקח משרשור הבא בפורום של hp
I have the same issue. I have HP MFP M277dw and I'm using Windows 10. When I print a pdf (with no background) in Color Mode, the printed page is correct and has no background (so the toner and cartridge are fine). But when I print it in grayscale mode, the printed page has a light shade of gray...
h30434.www3.hp.com
מקווה שיעזור
