מושיקו55 היחיד
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מישהו מוכן בבקה להגיד מה איביי רוצים ממני-?
סוף סוף הם חזרו אליי אחרי הבקשה לחזור מהשעיה ויש לי כמה שאלות לגבי המכתב שלהם... Thank you for writing to eBay in regard to your suspended account. I recognize your frustration and want to responsively address your concerns. Your account was suspended under the "Abusing eBay" section of the eBay User Agreement. This section states that eBay may suspend a user's account if we think that the user is creating problems (legal or otherwise) or acting inconsistently with the letter or spirit of our policies. In addition, your account was found to be in violation of our Spam Policy. eBay defines spam as the distribution of unsolicited (without prior permission) commercial email. Some examples of spam include: - Sending unsolicited offers to buyers advertising the same or similar products they have bid on in the past. - Contacting a seller with an offer to purchase an item listed on eBay directly from the seller without using the eBay auction process. For more information about spam, please review the following help page: http://pages.ebay.com/help/poli icies/rfe-spam-general.html To have your account considered for reinstatement, please fax us both of the following: - *Completed* Request for Reinstatement form (To be processed, the form must include the User ID and email address of the suspended account that you're appealing, as well as a working phone number.) - Copy of your driver's license or other government issued ID with your name and address clearly visible Also include *one* of the following: - Copy of a recent credit card statement (copy of the actual credit card is not acceptable) - Copy of a recent bank statement - Copy of a recent utility bill To print a copy of the Request for Reinstatement form, go to: http://pages.ebay.com/help/comm munity/poisec9reinstform.html ***Important*** All contact information listed on the documents that you submit with your appeal must be consistent with the contact information listed on your registered eBay account. If any differences exist, you must provide an explanation for these discrepancies, as well as documentation that confirms your explanation. If your eBay contact information is your work address, please send official documentation to validate this. ***Important*** Be sure to include the User ID and email address of the suspended account that you're appealing on the Request for Reinstatement Form. If your fax doesn't contain this information, we won't be able to process it. Please fax all documentation to: eBay Attention: Abusing eBay Appeals U.S. Fax Number: 1-877-349-1798 International Fax Number: 001 + 801-545-2700 Please allow 48 to 72 hours for your request for appeal to be processed. Sending us an email before that time may delay your request. ***Privacy Note*** Any documents submitted to us will be destroyed after the information has been reviewed and verified. If you're concerned about including your credit card number, you can black out all but the first and last four digits. However, your full name and address must be legible for us to process your request. To review the eBay User Agreement, go to: http://pages.ebay.com/help/poli icies/user-agreement.html Thank you for your time. Sincerely, Ramona eBay Customer Support
סוף סוף הם חזרו אליי אחרי הבקשה לחזור מהשעיה ויש לי כמה שאלות לגבי המכתב שלהם... Thank you for writing to eBay in regard to your suspended account. I recognize your frustration and want to responsively address your concerns. Your account was suspended under the "Abusing eBay" section of the eBay User Agreement. This section states that eBay may suspend a user's account if we think that the user is creating problems (legal or otherwise) or acting inconsistently with the letter or spirit of our policies. In addition, your account was found to be in violation of our Spam Policy. eBay defines spam as the distribution of unsolicited (without prior permission) commercial email. Some examples of spam include: - Sending unsolicited offers to buyers advertising the same or similar products they have bid on in the past. - Contacting a seller with an offer to purchase an item listed on eBay directly from the seller without using the eBay auction process. For more information about spam, please review the following help page: http://pages.ebay.com/help/poli icies/rfe-spam-general.html To have your account considered for reinstatement, please fax us both of the following: - *Completed* Request for Reinstatement form (To be processed, the form must include the User ID and email address of the suspended account that you're appealing, as well as a working phone number.) - Copy of your driver's license or other government issued ID with your name and address clearly visible Also include *one* of the following: - Copy of a recent credit card statement (copy of the actual credit card is not acceptable) - Copy of a recent bank statement - Copy of a recent utility bill To print a copy of the Request for Reinstatement form, go to: http://pages.ebay.com/help/comm munity/poisec9reinstform.html ***Important*** All contact information listed on the documents that you submit with your appeal must be consistent with the contact information listed on your registered eBay account. If any differences exist, you must provide an explanation for these discrepancies, as well as documentation that confirms your explanation. If your eBay contact information is your work address, please send official documentation to validate this. ***Important*** Be sure to include the User ID and email address of the suspended account that you're appealing on the Request for Reinstatement Form. If your fax doesn't contain this information, we won't be able to process it. Please fax all documentation to: eBay Attention: Abusing eBay Appeals U.S. Fax Number: 1-877-349-1798 International Fax Number: 001 + 801-545-2700 Please allow 48 to 72 hours for your request for appeal to be processed. Sending us an email before that time may delay your request. ***Privacy Note*** Any documents submitted to us will be destroyed after the information has been reviewed and verified. If you're concerned about including your credit card number, you can black out all but the first and last four digits. However, your full name and address must be legible for us to process your request. To review the eBay User Agreement, go to: http://pages.ebay.com/help/poli icies/user-agreement.html Thank you for your time. Sincerely, Ramona eBay Customer Support